JOB CODE: AJ14-03

JOB PROFILE: PROJECT SALE EXECUTIVE

Organization Black Pelican Limited (IL Bagno)
Unit Sales and Marketing
Job Title Project Sales Executive
Job Level Officer
MAIN PURPOSE OF THE JOB/THE ROLE To contribute towards the exploitation of business opportunities (both retail and specifier driven) leading towards boosting sales revenue for the organization.
ORGANIZATION CHART
Direct Reports:

NIL

 

Reports To:

 

1st Line Superior :   Team Lead Project Sales

 

2nd  Line Superior :   GM

General Liaison ·         Specifiers – Architects and Mechanical Engineers

·         Contractors/Sub-contractors – e.g. Plumbers

·         IL Bagno Clients/Customers

·         Business Prospects

·         All IL Bagno Staff

Key Internal Liaison

 

·         Managing Director/GM

·         Bagno Technik

·         Inventory

·         Delivery

·         Accounts

·         Human Resources and Strategy

·         IC& R

Educational Qualifications /Certification ·         First degree B.Sc in any related discipline
Experience:      Between 2 -4 years in  Sales/Marketing experience, preferably in selling products in the Design & Construction Industry
Requirements

 

·         Creativity

·         Attention to detail

·         Time management and prioritization

·         Drive for results

·         Job Knowledge

·         Customer Focus

·         Initiative & Resourcefulness

JOB DESCRIPTION SUMMARY
JOB TITILE PROJECT SALES EXECUTIVE
Duties & Responsibilities  

·         Network and partner with building construction companies and other proposed clients to create sales opportunities

·         Negotiate and win sales for the organisation thereby contributing towards the achievement of team and departmental targets.

·         Identify and penetrate new profitable markets.

·         Build and maintain relationships with specifiers, plumbers, installers and suppliers, for the purpose of creating and strengthening business alliances that complement IL Bagno’s core competencies.

·         Participate in sales presentations aimed at pitching for business across pre-determined locations as required in the sales/marketing scorecard.

·         Prepare proposals and quotations for the provision of total bathroom solutions, working with the Bagno Technik team in preparing installation proposals.

·         Manage customer/client accounts, maintaining knowledge of key account status and following up on outstanding invoices and receivables that are due.

·         Ensure clients are offered professional and quality service to  increase sales

·         Manage or escalate as appropriate customer complaints

 

·         Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.

·         Assist the Team Lead in conducting after-sales and/or post-project assessments aimed at ascertaining accuracy, promptness of delivery and overall customer satisfaction; as well as ensuring compliance with existing SLAs with specifiers.

·         Participate actively in the planning and implementation of IL Bagno’s marketing initiatives e.g. annual in-house exhibitions, trade shows, conferences etc.

·         Perform  sales and marketing duties as directed by Project Sales team lead

 

Role Specific Competencies/Skills

·         Products knowledge

·         Sales Opportunity and Mgt

·         Business Development

·         Relationship Management

·         Market place knowledge

·         Strategic Conceptual Selling

·         Negotiation

·         Financial Acumen

·         Influencing

·         Drive for results

 

Key  Result Areas (KRA)

  • Ensure up-to-date customer database
  • Build and maintain customer relationship
  • Achieve given sales target by providing bathroom solutions to clients
  • Prepare proposals and sales quotation
  • Convert leads to sales
  • Consistently manage clients’ account
  • Liaise with specifiers and clients on execution of projects from start to finish
 
Key  Performance Indicators (KPI) Weight
·         Achieve N2 billion Abuja Sales in 2015

·         Achieve sales in excess of 100million in each of the cities/states in Northern region by year end

·         Ensure 100% compliance with agreed turnaround times for presales (e.g proposal development) and after sales activities.

·         Ensure 70% customer strike rate through sound customer relationship practices

·         Organize and implement 2 specifier events (as a deliberate marketing initiative) per quarter

55%

10%

15%

10%

10%

 

Eroders

-5%

Consistent errors in Customer Quotes and Invoices

Loss of business (and/or clients) due to unprofessional customer handling and management

Documented customer/client complaints resulting in potential loss of business

Boosters

+5%

Surpassing of annual sales (segment) targets

Flagging of material misstatements, errors and fraud resulting in significant financial savings

Official Commendation Received